英语翻译When you were looking for a reliable,honest auto mechani

英语翻译
When you were looking for a reliable,honest auto mechanic,how did you find him?Before you went into that restaurant you recently tried,how did you know that it served great food?If you are like most people on the planet,you want to lower your risk of a big ugly surprise so you asked people you trust to refer to a business they trust.Marketers call this friend­to­friend recognition of a business “word­of­mouth” advertising.
When you do a great job for your customer or a bad job,people are going to talk about your business.Unfortunately,because we humans seem to feel negative emotions more intensively than positive ones,we’re more likely to tell more of our friends about bad experiences with a business than positive ones.Understand this：Customers believe their own experience.You can’t make them believe that your company is wonderful when they felt they were treated badly.
So,to get positive word­of­mouth going for your business in this service­based economy,you’ve got to do a really outstanding job for everyone,exactly.
And when you do,you build a great reputation.That takes time.But it forms a close link with your customers in a way that no advertising and no promotional coupon (优惠券) ever could.
The good news is that because there are so many different businesses chasing after your customers’money,people want to know whom they can trust.So people are going to be talking about you.Create a free sales force for your business—an army of delighted customers who tell everyone that they know how good your company is to do business with.That’s a great antidote (解毒剂) to defectionitis.

楼上精神可嘉~但是翻译有点微乱啊=.=我的翻译给你参考一下~
当你要找一个可信赖的诚实的汽车修理工,你该怎么做?在走进你最近尝过的饭馆之前,你怎么知道它的菜好不好吃?如果和这个星球上的大多数人一样,你想降低遇到倒霉意外的风险,那么你就会去问一个你信任的人来找他所信任的事物.卖家将其称之为商业“口碑”广告的朋友间的认可.
无论你为顾客的工作很出色或者糟糕,人们都将会谈论你的工作.然而不幸的是,因为我们人类对负面情绪的感觉比正面情绪要强烈,我们更倾向于向朋友诉说不好的经历而不是好的经历.顾客只相信他们自己的体验.当他们感觉遭受到恶劣对待时你是不能让他们相信你的公司是优秀的.
所以,在这个以服务为主的经济体制下想要为你的事业赢得好的口碑,你必须真正的为每一个人都付出非常出色的工作.
当你这么做了,你就会建立起很好的声誉.但这需要时间.然而这会在你和客户之间形成一种任何广告或者优惠券都无法比拟的紧密的联系.
好消息是因为有如此多的业务在窥探你顾客的钱包,人们想要知道谁值得信赖.因此人们一定会谈论到你.创造一支免费推销大军——一支由迫不及待地想告诉所有人他们知道你公司的业务有多好的兴高采烈的顾客组成的军队.那是对你缺点的一剂大的解毒剂.