急需有关cultural intelligence意义 的介绍,越详细越好,最好能够举些例子.

急需有关cultural intelligence意义 的介绍,越详细越好,最好能够举些例子.
中文英文都可以.
主要是能够让人一目了然的了解意思.
有通俗易懂的例子更好.

1)定义
Cultural Intelligence - A Definition
I define cultural intelligence as the ability to make oneself understood and the ability to
create a fruitful collaboration in situations where cultural differences play a role. It
involves the ability to act in an appropriate way in multicultural situations coupled with
the ability to have an open mind which admits new information and is curious about
difference. We need to both know who we are and be curious about 'the other' so that
differences can be elaborated rather than smoothed down. Cultural Intelligence consists
of three dimensions that correspond to the classical division between emotion,
understanding and action.
2）例子
Cross-national work
When an organization needs to collaborate with partners in other countries it is vital to prevent
misunderstandings and conflicts. A culturally intelligent manager will ensure that the key
people are given the opportunity to study not only the strategic background for the crossnational work, but also their own motivations and attitudes to cultural differences.
National self-perception must be examined as well as the cultural background of the
international partners. The key people need to know how to create the setting to establish good communication based on mutual understanding. This involves many different kinds of
intelligence, including cultural intelligence to enable them to develop common ground and a
common 'language' in an international group.