英语翻译1:自我评价 性格开朗,积极主动,形象优秀,大方得体,具有良好的亲和力和良好的人际交往能力.对于工作充满热情,有

英语翻译
1:自我评价
性格开朗,积极主动,形象优秀,大方得体,具有良好的亲和力和良好的人际交往能力.对于工作充满热情,有一定的独立工作能力和高度的敬业精神.语言表达能力强,善于与人沟通,接受新知识比较快,具有较强的市场开拓能力,诚实、勤奋、乐观、有责任心,具有良好的团队合作精神,能承受工作压力,综合能力强.
具备良好的宽带及计算机操作知识,如IP、Ping、Domain等,能熟练操作各种日常办公软件,流利标准的粤语国语,优秀的口头英文表达能力,
良好的服务意识和亲和力以及良好的应变能力沟通能力
工作认真负责,责任心较强,能承受工作压力,具备良好的团队合作精神
为人诚信,工作积极主动、勤奋好学,耐心稳重,持有驾照,驾驶技术熟练.
2:海运操作部 海运操作
1、负责客户下达的订单及安排订舱/配载/跟踪/等事宜
2、熟悉国内海运文件操作流程及相关系统操作,电脑操作熟练
3、了解海面气候的变化以及气候对港口和航线的影响,收集当天各船公司的最新动态,并且与船公司确定未来两天的开船准确时间,更新每天黄埔出发的船期表.然后监控及预测系统中所出的计划,和船公司预定未来需要装的计划的仓位（掌握仓位数量的增减）,维持与船公司,车队等相关部门良好的关系 .
4、联系客户以及与客户保持良好的沟通与交流,完善每周KPI原始数据核对表---作业时间（包括车辆相应时间和运输到达准时率）,核对跟踪表,判断延迟数据是否由我公司所致,并且把相关原因记录在数据表,做好分析和总结,以便提高我司KPI考核达到指标
3：客户服务部 中英文客户服务主任
负责（中英文）商业热线电话的接听,解答与处理用户的咨询和投诉,处理及跟进客户之维修服务以及电讯服务的更改
负责通过电话,传真,电邮等种种方法接收客户提出的服务要求和意见,进行登记记录,及时传递,派遣给相关人员
负责对相关服务工作的实施情况进行跟踪,及时反馈服务情况
负责及时对相关的数据进行维护和更新
通过联络,收集和传递与客户服务工作有关的文件和资料
经授权或根据指示,回复客户提出的有关问题
负责严格执行客户需求问卷调查工作程序,收集客人对公司产品和服务的满意度
4：销售部 电话销售
负责向客户以电话方式推广公司的产品,接收客户信息,开发新客户,拓展与老客户的业务,宣传公司,提供新产品信息,完成各项销售指标,对相关产品的咨询及时作出回复；在此期间工作非常努力得到了大量客户认可和支持.

1: self evaluation
Cheerful personality, positive, the image of excellence, decent, have good affinity and good interpersonal skills. For the work of passion, have the ability to work independently and a high degree of professionalism. Language expression capability is strong, be good at communicating with people, learn new knowledge quickly, with strong marketing capabilities, honest, diligent, optimistic, responsible, with good team spirit, able to work under pressure, strong comprehensive ability.
Have a good broadband and computer operation knowledge, such as IP, Ping, Domain, can operate all kinds of office software, fluent in standard Cantonese Mandarin, excellent oral English expression ability,
Good service consciousness and affinity and good ability of communication ability
The job is serious and responsible, a strong sense of responsibility, able to work under pressure, good team spirit
A man of integrity, proactive, diligent, patience, poise, a driver's license, driving skilled.
2: shipping operations of maritime operations
1, responsible for customer order and arrange booking / loading / tracking / etc.
2, familiar with the domestic shipping documents operation procedures and related operating systems, computer operation proficiency
3, understand the climate change and climate on the port and the effect of route of each ship company, collect the latest developments, and with the ship company to determine the future two days sailing accurate time, updated daily Whampoa　 departure timetable. Then the monitoring and prediction system of the plan, and the shipping company a predetermined future need to install the program positions ( master position quantity increase or decrease), and keep the ship company, team and other related departments a good relationship.
4, contact the customer and the customer to maintain good communication and exchange, improve the weekly KPI original data checklist - operating time ( including the vehicle corresponding to time and transport arrived on time rate ), check the tracking table, judging whether the data caused by delay by my company, and the related reasons is recorded in the data table, do the analysis and summary, in order to improve our KPI appraisal target
3: the customer service department of English Customer Service Officer
Responsible ( in English) business hotline phone calls, answer and handle the user's advice and complaints, treatment and follow up customer repair services and telecommunications services changes
Responsible for telephone, fax, e-mail and other various methods to receive customer requests for services and advice, registration record, timely delivery, sent to the relevant personnel
Responsible for the relevant work in the implementation of the tracking service, timely feedback
Responsible for the timely to relevant data maintenance and update
Through contact, collection and delivery and customer service work related documents and data
Authorized or according to the instructions, respond to customers concerned problem
Responsible for the strict implementation of customer demand questionnaire survey procedure, the collection of guests on the company's products and service satisfaction
4: Sales Department Sales
Responsible to the customers by phone to promote the company's products, receiving customer information, the development of new customers, expand business with existing customers, advertising company, with new product information, achieve kinds of sales targets, the products timely advice to respond; during this work very hard to get a large number of customer recognition and support.