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英语翻译A technician is onsite working on a computer problem.The

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英语翻译
A technician is onsite working on a computer problem.The technician has spent over an hour
troubleshooting the issues and has not resolved them.The customer questions the technician on how the repair is
going.Which of the following is the BEST reply from the technician?
Inform the client that the computer will be fixed shortly.
Be honest about the progress,but remain positive.
Be honest about the progress,and inform the customer that a solution is unlikely.
Inform the client that the computer will likely not be fixed.
一名技术员正在现场工作的计算机上的问题.技师花了一个多小时
故障排除的问题并没有解决这些问题.客户的技术问题如何修复
流行的.下列哪个是最好的答复技术员?
通知客户,该计算机将固定不久.
诚实的进展,但仍然是乐观的.
诚实的进展,并告知客户一个解决办法是不可能的.
通知客户的计算机可能会不固定.