英语翻译1.客户关系维护,新车销售及售后服务客户回访 ,及时处理客户问题、解决客户疑虑,同时根据客户反映的服务情况,做销

英语翻译
1.客户关系维护,新车销售及售后服务客户回访 ,及时处理客户问题、解决客户疑虑,同时根据客户反映的服务情况,做销售顾问的CVP考核表.
2.各类客户信息汇总、整理等管理,并进行预约维修保养以及续保的安排,
3.周例会会议前对各部门的通知及会议室的布置安排,参与周例会做会议记录.
4.办公室日常行政事务,展厅及客休区茶水饮料的布置,员工考勤,收发物资等.
5.对公司其它所有部门(包括销售、维修服务、零配件)提供支持,进行整合管理 ,协调售前售后的工作,并在需要的时候协助办公,如,审查遗漏订单,及时向配件部补订,帮助销售顾问做交车安排.
6.厂家各种节日活动的执行,车主讲堂的策划、组织,以及成果反馈.（.Be able to build and lead teams with a broad variety of people.）.回访稿件内容,回访话术的建设性整理（5.Think and listen before acting to make optimal use of the situation whilst keeping the goal in mind.）
7.接待面谈来店进行维修保养的的客户,以及客户抱怨处理（最好想两个例子）
8.客户的满意度调查统计分析 ,执行长安铃木客户维护计划,做问卷调查,了解客户对本公司意见与建议,编写整改方案.
心得：凡事预则立不预则废,事无巨细,只有周全的准备和考虑,才能在突发的事情面前从容不迫.
工作格言：知识是从刻苦劳动中得来的,任何成就都是刻苦劳动的成果.
取得成绩：在各部门同事的帮助指导和团队的共同努力下,从我到职开始,大步铃木店的客户满意度连续三个月稳步上升,得到了领导和大区经理的一致好评!

1.Customer relationship maintenance,new vehicle sales and service customers pay a return visit,the timely processing of customer problems and resolve customer concerns,according to customer service reflects the situation of a sales consultant CVP assessment table.
2.All kinds of customer information summary,finishing,management,and to make appointments for maintenance and renewal arrangements
3.Weekly meeting of various departments prior to the meeting notice and meeting room layout arrangements,participation in weekly meetings to do the record.
4.Office of the daily administrative affairs,exhibition areas and tea drinks break off the arrangement,staff attendance,sending and receiving of supplies.
5.All other departments of the company (including sales,maintenance services,spare parts) to provide support to integrate the management,coordination of work before and after sales,and office assistance when needed,for example,review of missed orders and timely complement to the Accessories department set,to help sales consultants to arrange delivery of the vehicle.
6.Manufacturers perform a variety of festive activities,the owner auditorium in the planning,organization,and the results of feedback.(.Be able to build and lead teams with a broad variety of people.).Return visit to your article,then visit the constructive surgery order (5.Think and listen before acting to make optimal use of the situation whilst keeping the goal in mind.)
7.Reception interviews to shop for maintenance of the customer,and customer complaint handling (preferably to two examples)
8.Customer satisfaction survey analysis,the implementation of Changan Suzuki customer care program,a questionnaire,and understanding customer opinions and recommendations of the Company,the preparation of the rectification program.
Experience:Forewarned is forearmed without prejudging the waste,unavoidably,only good preparation and consideration before it can be calm in emergencies.
Working motto:knowledge is derived from the hard labor,and any success is hard labor.
Achievements:in the various departments and colleagues to help guide the joint efforts of the team,I reported for duty from the start,big Suzuki shop customer satisfaction increased steadily for three consecutive months,has been regional manager of leadership and praise!