英语翻译求大神帮我把它翻译成英文,要演讲 电话是现代社会最常用的通信工具之一,也是酒店与客人之间进行交流不能少的设备.我
来源:学生作业帮 编辑:作业帮 分类:综合作业 时间:2024/05/18 21:02:02
英语翻译
求大神帮我把它翻译成英文,要演讲 电话是现代社会最常用的通信工具之一,也是酒店与客人之间进行交流不能少的设备.我是来自希尔顿酒店的前厅话务员,我的性格外向、善于沟通和倾听.同时也热爱酒店这份工作,我非常喜欢话务员这个行业,我会竭尽全力将它做得更好.下面我给大家介绍一下总机服务工作流程.\x0d 在电话铃声响起三声内接听电话,接电话时声音要柔和、清晰,让通话人好像听到家人的讲话一样,如果实在不知道的,要及时向宾客道歉,并说明我们会及时为您查询,一有消息,马上通知您.\x0d 接听或打电话时,无论对方是熟人还是陌生人,尽量少开玩笑,要注意礼貌.住店客人如果来电要求提供叫醒服务,我们要做好完整、准确的记录.话务员从事的是一项重要的工作,酒店内部的信息和客人的基本情况是不能外泄的.\x0d 不要对客人讲俗语和不容易理解的酒店缩写专业语言,以免客人不明白造成误解.\x0d 在无法了解客人姓名和职务的情况下,可以根据客人的年龄情况,例如:先生、太太、老人家、小朋友等.\x0d由于酒店本身是为客人服务的,我们的服务宗旨是为了使客人满意.
求大神帮我把它翻译成英文,要演讲 电话是现代社会最常用的通信工具之一,也是酒店与客人之间进行交流不能少的设备.我是来自希尔顿酒店的前厅话务员,我的性格外向、善于沟通和倾听.同时也热爱酒店这份工作,我非常喜欢话务员这个行业,我会竭尽全力将它做得更好.下面我给大家介绍一下总机服务工作流程.\x0d 在电话铃声响起三声内接听电话,接电话时声音要柔和、清晰,让通话人好像听到家人的讲话一样,如果实在不知道的,要及时向宾客道歉,并说明我们会及时为您查询,一有消息,马上通知您.\x0d 接听或打电话时,无论对方是熟人还是陌生人,尽量少开玩笑,要注意礼貌.住店客人如果来电要求提供叫醒服务,我们要做好完整、准确的记录.话务员从事的是一项重要的工作,酒店内部的信息和客人的基本情况是不能外泄的.\x0d 不要对客人讲俗语和不容易理解的酒店缩写专业语言,以免客人不明白造成误解.\x0d 在无法了解客人姓名和职务的情况下,可以根据客人的年龄情况,例如:先生、太太、老人家、小朋友等.\x0d由于酒店本身是为客人服务的,我们的服务宗旨是为了使客人满意.
Telephone is one of the most commonly used communication tool in modern society, also is to communicate between hotel and client device cannot little.I'm from Hilton Hotel front desk operator, my personality is outgoing, good at communication and listening.Also love the hotel the job, I really like the operator of this industry, I will try my best to do it better.Let me introduce you to the switchboard service workflow.
On the phone to ring 3 in answering the telephone, soft, clear voice when picking up the phone, to call people like hear family, if you really don't know, want to apologize to the guest in time, and we will in time for you to query, have the news, immediately inform you.
To answer or make a phone call, whether the other acquaintances or strangers, joking, less as far as possible to be polite.Hotel guests if call requiring a wake-up call, we should be complete and accurate records.Operator is an important work, the basic situation of the information within the hotel and the guest can't be leaked.
Don't speak both colloquial usage and not easy to understand in the guest hotel for professional language, lest cause misunderstanding guests don't understand.
In the case of can't understand the guest's name and position, can according to the guest's age, for example: Mr, Mrs, elderly, children, etc.
Due to the hotel itself is service for the guest, our service purpose is to make guest satisfaction.Thank you all!
再问: thank you
On the phone to ring 3 in answering the telephone, soft, clear voice when picking up the phone, to call people like hear family, if you really don't know, want to apologize to the guest in time, and we will in time for you to query, have the news, immediately inform you.
To answer or make a phone call, whether the other acquaintances or strangers, joking, less as far as possible to be polite.Hotel guests if call requiring a wake-up call, we should be complete and accurate records.Operator is an important work, the basic situation of the information within the hotel and the guest can't be leaked.
Don't speak both colloquial usage and not easy to understand in the guest hotel for professional language, lest cause misunderstanding guests don't understand.
In the case of can't understand the guest's name and position, can according to the guest's age, for example: Mr, Mrs, elderly, children, etc.
Due to the hotel itself is service for the guest, our service purpose is to make guest satisfaction.Thank you all!
再问: thank you
英语翻译求大神帮我把它翻译成英文,要演讲 电话是现代社会最常用的通信工具之一,也是酒店与客人之间进行交流不能少的设备.我
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