除了那个问题还有这最后一些……谢谢啦~

除了那个问题还有这最后一些……谢谢啦~
Is the Picture Clear?(Scenario)
Sharon was the regional manager of a large cable television company.She faced many problems and decisions daily,such as how to price each market,who to hire,what kind of technology she should purchase,and how she should handle increasing customer complaints.She needed some help sorting these issues out.
42.Issues that are straightforward,where the problem is familiar,and that are easily defined,such as how to handle late payment by customers or customers wanting to receive refunds,are known as ______________ problems.
a.routine
b.standard
c.well-structured
d.conventional
43.Unfortunately,Sharon also faces issues containing information that is ambiguous or incomplete,such as what kind of technology to purchase.These are known as ______________ problems.
a.poorly structured
b.variable
c.random
d.hit-and-miss
44.When a customer calls and requests a refund for a partial month’s usage of cable,the fact that such situations are routine and most likely have a standard response would make the response a ______________ decision.
a.standard
b.routine
c.policy
d.programmed
45.Sometimes Sharon follows a ______________,a series of interrelated sequential steps for responding to a structured problem.
a.rule
b.policy
c.procedure
d.suggestion
31.A ______________ is an explicit statement that tells a manager what he or she can or cannot do.
a.procedure
b.policy
c.rule
d.solution
32.Poorly structured problems _____________.
a.are easily solved
b.present new or unusual circumstances
c.force managers to deal with incomplete or ambiguous information
d.b and c
33.When problems are ______________,managers must rely on ______________ in order to develop unique solutions.
a.well structured; nonprogrammed decision making
b.well structured; pure intuition
c.poorly structured; nonprogrammed decision making
d.poorly structured; programmed decision making
34.As decisions move from programmed to more nonprogrammed,______________.
a.computers can make more decisions
b.computers can make fewer decisions
c.managers have less input in the process
d.none of the above
35.Which of the following best describes “maximizing the minimum possible payoff”?
a.maximax
b.maximin
c.minimax
d.minimin
36.An individual making a “maximin” type of choice has what type of psychological orientation concerning uncertain decision making?
a.optimist
b.realist
c.pessimist
d.satisficer
37.Optimistic managers could be expected to utilize their maximax orientation when they _______________.
a.maximize the maximum payoff
b.maximize the minimum payoff
c.minimize the maximum regret
d.minimize the minimum regret

Is the Picture Clear?(Scenario)
Sharon was the regional manager of a large cable television company.She faced many problems and decisions daily,such as how to price each market,who to hire,what kind of technology she should purchase,and how she should handle increasing customer complaints.She needed some help sorting these issues out.图片清楚吗?（情景）沙龙是一个大有线电视公司的区域经理.她面临许多问题和决策,如何给每个市场定价,雇用谁,她应购买什么样的技术以及她应该如何处理不断增加的客户投诉.她需要一些帮助来整理这些问题.
42.Issues that are straightforward,where the problem is familiar,and that are easily defined,such as how to handle late payment by customers or customers wanting to receive refunds,are known as ______________ problems.
问题很简单,问题是熟悉的,而且很容易界定,例如如何处理客户逾期付款或退款,被称为______________问题.
a.routine一般的
b.standard标准的
c.well-structured组织好的
d.conventional常规的
43.Unfortunately,Sharon also faces issues containing information that is ambiguous or incomplete,such as what kind of technology to purchase.These are known as ______________ problems.不幸的是,沙龙也面临着不明确或不完整的信息的问题,如购买什么样的技术,这些被称为______________问题.
a.poorly structured 组织不好的
b.variable可变的
c.random任意的
d.hit-and-miss碰巧的
44.When a customer calls and requests a refund for a partial month’s usage of cable,the fact that such situations are routine and most likely have a standard response would make the response a ______________ decision.当客户来电并请求退还一个月的部分费用,但事实上这种情况是常见的并最有可能有一个标准的回答,回答应是______________决策.
a.standard标准的
b.routine常规的
c.policy政策性
d.programmed 计划的
45.Sometimes Sharon follows a ______________,a series of interrelated sequential steps for responding to a structured problem.有时沙龙遵循______________,用来回答结构性问题的一系列相互关联的连续步骤.
a.rule规则
b.policy政策
c.procedure 规程
d.suggestion建议
31.A ______________ is an explicit statement that tells a manager what he or she can or cannot do.______________是一个明确的声明以告诉经理他或她能或不能做什么.
a.procedure规程
b.policy政策
c.rule法规
d.solution解决方案
32.Poorly structured problems _____________.结构不良的问题_____________.
a.are easily solved很容易解决
b.present new or unusual circumstances呈现新的或异常的情况
c.force managers to deal with incomplete or ambiguous information迫使管理者来处理不完整或含糊不清的信息
d.b and c
33.When problems are ______________,managers must rely on ______________ in order to develop unique solutions.当问题是______________,经理必须依赖于______________,以完善独特的解决方案.
a.well structured; nonprogrammed decision making结构合理;非程序决策
b.well structured; pure intuition结构合理;纯直觉
c.poorly structured; nonprogrammed decision making结构不合理;非程序决策
d.poorly structured; programmed decision making结构合理;程序决策
34.As decisions move from programmed to more nonprogrammed,当决策由程序转移到更多非程序,______________.
a.computers can make more decisions电脑可以做更多的决策
b.computers can make fewer decisions电脑只能做较少的决定
c.managers have less input in the process管理者在这个过程中投入少
d.none of the above以上都不对
35.Which of the following best describes “maximizing the minimum possible payoff”?以下哪项最能说明“使最低收益可能最大化?”
a.maximax最高收益最大化
b.maximin 最高收益最小化
c.minimaX最高收益最大化
d.minimin最低收益最小化
36.An individual making a “maximin” type of choice has what type of psychological orientation concerning uncertain decision making?一个人选择了“最高收益最小化”的类型,有关不确定型决策有什么样的心理导向?
a.乐观的
b.真实的
c.消极的
37.乐观的管理人可以预期利用其最高收入最大化的心理导向,当他们将_______________.
a.最高收益最大化
b.最高收益最小化
c.最高收益最大化
d.最低收益最小化
(昨天下班了 今天才看到 希望没耽误你的时间 ）