英语翻译客舱服务在航空运输中的地位和作用摘要：客舱服务工作是航空运输的重要组成部分,它在航空事业中起着龙头老大的作用.客

英语翻译
客舱服务在航空运输中的地位和作用
摘要：客舱服务工作是航空运输的重要组成部分,它在航空事业中起着龙头老大的作用.客舱服务工作是航空公司直接面对旅客服务的窗口,她直接代
表着中国航空公司的形象,是航空服务水平的重要体现.良好的企业形象是企业
立足市场的根本保证.同样客舱服务质量代表着航空公司的形象,直接为旅客服
务的乘务员的形象和工作态度,对航空公司占领市场,赢得更多的回头客起着至
关重要的作用.有较强的服务理念和服务意识,在激烈的市场竞争中,服务质量
的高低决定了企业是否能够生存,市场竞争的核心实际上是服务的竞争.
因此本文从科学认知的角度,总结现状,分析原因,提出建义,通过客舱服
务在航空运输中的作用和地位的论述和实例分析,论证优质客舱服务的重要性和
必要性,为航空运输事业提高经济效益.
关键词：航空运输；客舱服务；空姐的综合能力

The passenger cabin service transports a medium position and the function in the aviation
The passenger cabin service work is the importance of the aviation conveyance to constitute part,it has in the aviation business the function of group leader.The passenger cabin service work is directly the window way that the airline faces traveller's service,she direct generation
The watch wears the image of Chinese airline,is the important body of air service level now.The good business enterprise image is a business enterprise
Have a foothold basic assurance of market.The same passenger cabin service quality represents the image of airline,directly for travel a service
Work of multiply by image and work attitude of working the member,capture a market to the airline,win to turn head a guest morely since go to
The pass important function.There is stronger service principle kimono duty to realize,in the market competition in vehemence,service quality
Of high and low come to a decision whether business enterprise can exist or not,the core of market competition is an actually ministrant competition.
So this text cognizes from science of angle,summary present condition,analytical reason,put forward setting up righteousness,take through a passenger cabin
Work in the aviation to transport medium function and the treatise of position to analyze with solid example,the argument high-quality passenger cabin serves of importance with
Necessity,transport business to raise an economic performance for the aviation
关键词：Aviation conveyance,Passenger cabin service,The stewardess' comprehensive ability