根据对话,写80-100字的英文概况

根据对话,写80-100字的英文概况
Phone Recording:Hello and thank you for calling computer technical support.
Caller:yes,I have a problem.Phone Recording:Your call is important to us,and we will answer your call in the order that it was received.You are number 47 in the queue.Your approximate waiting time is 47 minutes.Technical support:Jason,speaking.How can I help you?Caller:Oh,I'm saved.I thought I was going to have to wait all day.Technical support:Okay,what's the problem?Caller:Yeah,well,I bought one of your laptop computers about three weeks ago,but it just isn't running right.Technical support:Okay,well,sorry to say,but your computer is no longer under warranty.[What?] It ran out yesterday.Caller:What?A three-week warranty?[Yeah,great isn't it.].Technical support:Okay,what seems to be the problem?Caller:Well,first of all,the thing always freezes [Yeah.] and has crashed a zillion times[Always.]Technical support:Uh,sirCaller:and I think the computer's infected with spyware and the big banana trojan virus[That's normal.] That's my biggest .that's normal?.That's my biggest concern.Technical
support:Oh,sir.Caller:and plus there was a ton of preinstalled,third-party programs that just clutter the computer,and I'm at wit's end trying to get this thing to work.
Technical support:I have to put you on hold.Caller:What?
Technical support:It's going to take us a minute or so to diagnose the problem.I'm going to transfer you to our ONE technician.
Caller:One!ButPhone Recording:You are number 84 in the queue.You approximate waiting
time is 2 hours,17 minutes or whenever we get around

what a pity!i think the caller was deceived,and the computer seller was a cheat,beacuse they told the caller to wait for about 47 minutes,but for a little while there were somenoe who called himself Technical support answerde the call.but he was very unprofessional,how can a warranty was only fou about three weeks?it obviously was wrong,i think the caller should report to the police at once.
大概就这意思,不知道你能不能用上,如果可以望采纳,
再问： 不好意思，还有部份17 minutes or whenever we get around to answering your call. Caller and Narrator:Does this experience sound familiar?If your computer is holding your hostage and you can't get the