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外贸函电题目.你收到一份顾客抱怨信,一你们服务费高,二维修不及时,三修理时态度不好.要求:先向顾客道歉,说说你的计划,针

来源:学生作业帮 编辑:作业帮 分类:英语作业 时间:2024/05/19 08:17:32
外贸函电题目.
你收到一份顾客抱怨信,一你们服务费高,二维修不及时,三修理时态度不好.要求:先向顾客道歉,说说你的计划,针对某项的措施,要求提供联系电话,将来进一步合作.200__300字之间.英文版.迅速,十万火急1
Dear Mr.Mrs. xxx,
First of all, I'm deeply sorry for the trouble we caused and please understand our company take your previous email seriously and promise not to make any inconvenience to you ever.
In your email, you firstly mentioned our service fee was too high. I have to say that, based on our company's policies, the economic situations and the raising cost, our service is really worthy your money.
Then you mentioned our repair service was not in time. Please understand it's not how our machinists usually do, the delay in your case was an accident in time communication and misunderstanding, and it won't happen again.
At last you pointed out that our machinists were not in good manner and temper. I, on behalf of them, hereby give our sincere apology for that and will train our men to be more professional.
If you have any other questions, I'm always available at XXXX(写电话). Looking forward to your call and hopefully we could talk about future cooperations. Please give us a chance to let you believe in us again.
Sincerely yours.
xxxxx