作业帮 > 英语 > 作业

英语翻译Hi.Thank you for contacting CDJapan.I looked into it,and

来源:学生作业帮 编辑:作业帮 分类:英语作业 时间:2024/05/16 00:21:10
英语翻译
Hi.Thank you for contacting CDJapan.
I looked into it,and we received your order on August 7,
but we still haven't received a confirmation from Alipay
that the payment has been completed.
That prevented your order from getting processed.
I'm sorry that we did not notice this because Alipay
did not contact us about it.
Normally,all Alipay payments are completed automatically.
Unfortunately,we have no means to view your Alipay account
status on our end,because they do not allow any merchant to
view anyone's account details.
So,please contact Alipay directly to find out if
there was any problem with the payment.
您好.感谢您联系CDJapan.
我认真阅读了您的来函并对您提出的情况进行了核实,我们收到了您在8月7日下的订单,但我们还没有收到支付宝关于支付完成的确认.
这导致您的订单没有得到处理.
对于这一点我表示抱歉,而这主要是因为支付宝没有与我们联系.
通常情况下,所有的支付宝付款都是自动完成的.
但遗憾的是,我们的终端无法查看您支付宝帐户的状态,因为他们不准许任何商家查看任何帐户的明细.
所以,请您直接联系支付宝,来查找支付过程中遇到的任何问题.