作业帮有在星级酒店大堂工作的英语高手吗?
来源：学生作业帮 编辑：作业帮 分类：英语作业 时间：2024/06/11 13:08:34
有在星级酒店大堂工作的英语高手吗?
这是面试星级油轮大堂的问题,麻烦各位帮我看看
1.Why do you need concierge services on board of a cruise ship?
2.If a guest is lost on board of a cruise ship what would you do?
3.Some guests will fall ill during the trip?What would you do to help?
4.Tell me about a time when a guest requested directions to something or somewhere you were not familiar with.How did you handle this and ensure guest satisfaction?
5.What were the common problems you faced in concierge services and how did you help solve them?
6.How do you stay up to date with most popular restaurants,best places to visit,etc.
7.You have a guest who is not satisfied with one of your recommendations for sight seeing.The service was poor and they did not show them everything you said they would.They demand a refund.How would you handle this?
8.Sometimes you will have one particular guest who will always be slightly late and who will affect the timing of the group sightseeing schedule,what would you do?
9.How do you assist a guest who only speaks another language of which you do not understand and there does not seem to be anyone else who does either?
10.If a guest brings along a young child who habitually wants to do things his way,what would you do to ensure that the rest of the guests are not affected if they are sightseeing together?
11.Why do you want to work on a cruise ship?What are your goals?
我想要回答，不是翻译。英文中文都可以
这是面试星级油轮大堂的问题,麻烦各位帮我看看
1.Why do you need concierge services on board of a cruise ship?
2.If a guest is lost on board of a cruise ship what would you do?
3.Some guests will fall ill during the trip?What would you do to help?
4.Tell me about a time when a guest requested directions to something or somewhere you were not familiar with.How did you handle this and ensure guest satisfaction?
5.What were the common problems you faced in concierge services and how did you help solve them?
6.How do you stay up to date with most popular restaurants,best places to visit,etc.
7.You have a guest who is not satisfied with one of your recommendations for sight seeing.The service was poor and they did not show them everything you said they would.They demand a refund.How would you handle this?
8.Sometimes you will have one particular guest who will always be slightly late and who will affect the timing of the group sightseeing schedule,what would you do?
9.How do you assist a guest who only speaks another language of which you do not understand and there does not seem to be anyone else who does either?
10.If a guest brings along a young child who habitually wants to do things his way,what would you do to ensure that the rest of the guests are not affected if they are sightseeing together?
11.Why do you want to work on a cruise ship?What are your goals?
我想要回答，不是翻译。英文中文都可以
1中的concierge在专业术语上是指礼宾部,2中的lost是指迷路,不会的人就不要瞎指点,会害死人的.
1.为什么你要面试邮轮上礼宾部里的这个职位?
2.如果客人在邮轮上迷路了,你会怎么做?
3.有客人在乘坐邮轮的其间生病了,你会怎么做?
4.能否告诉我,如果客人咨询您如何到某的地方或要求你办些什么事但你并不熟悉的,你会怎样处理并令客人满意?
5.你在礼宾部服务的其间,通常会遇到什么问题?你是怎么解决的?
6.你是怎样令自己获得各餐饮食店和名胜景点的最新资讯的?
7.你曾介绍一客人参加景点游览,但客人并不满意.该服务不尽如人意,且你曾介绍的种种,客人都没有体验到.现在客人要求赔偿,你会怎么处理?
8.有时你会遇到某些特别的客人,总会迟到甚至影响其他团友的景点游览行程.这时你会如何处理?
9.如果你遇到的客人说的语言你是不懂的,而同时其他人也不懂这种语言,你会怎样帮助这位客人?
10.如果有客人带着并不是很听话的小孩子,和其他团友一起参观景点,你怎么做可以不让其他团友受到影响?
11.为什么你想在邮轮上工作?你的目标是什么?
1.为什么你要面试邮轮上礼宾部里的这个职位?
2.如果客人在邮轮上迷路了,你会怎么做?
3.有客人在乘坐邮轮的其间生病了,你会怎么做?
4.能否告诉我,如果客人咨询您如何到某的地方或要求你办些什么事但你并不熟悉的,你会怎样处理并令客人满意?
5.你在礼宾部服务的其间,通常会遇到什么问题?你是怎么解决的?
6.你是怎样令自己获得各餐饮食店和名胜景点的最新资讯的?
7.你曾介绍一客人参加景点游览,但客人并不满意.该服务不尽如人意,且你曾介绍的种种,客人都没有体验到.现在客人要求赔偿,你会怎么处理?
8.有时你会遇到某些特别的客人,总会迟到甚至影响其他团友的景点游览行程.这时你会如何处理?
9.如果你遇到的客人说的语言你是不懂的,而同时其他人也不懂这种语言,你会怎样帮助这位客人?
10.如果有客人带着并不是很听话的小孩子,和其他团友一起参观景点,你怎么做可以不让其他团友受到影响?
11.为什么你想在邮轮上工作?你的目标是什么?