你好,能帮我再翻译一封吗?我主要想知道我申请那个退款能不能退回来

你好,能帮我再翻译一封吗?我主要想知道我申请那个退款能不能退回来
Hi Xi,
We have received your return request however your order was just shipped last October 14, 2013. Have you received it already? If not, we normally allow 2-8 business days delivery for our orders so yours is expected to be delivered within this week or early next week. Once you receive the package, please let write us back so we can give you return instructions.
If you still have not received it within that time frame, kindly let us know so we can further investigate the issue.
Thank you for your patience.
Sincerely,
BabyHaven
Ticket Details
Ticket ID: QDS-229-78002
Department: Amazon Customer Service
Type: Issue
Status: Closed
Priority: High
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[commMgrTok:A2T17NUDT4QTBO]

信函说2013.10.14已经寄出,说需要2-8工作日投递到你手中,需要耐心等待.如果后期没有收到的话,再通知他们好继续跟进,并未直接提及退款事宜.
再问： 就是说这个东西我申请退货后他们没有授理还是给我发货出来了是不？额，那请问下有提及订单号吗？
再答： 看得出来你是在亚马逊下的单，单号应该不变，你可以追踪下最原始的下单号。 他们已经把东西寄出来了，最迟在下周你就可以收到东西了。他们说，如果你收到包裹后还是坚持要退货的话，继续联系他们，他们会告诉你退货的标准流程。 希望对你有帮助