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求英语高手来帮忙,在线等,急用!

来源:学生作业帮 编辑:作业帮 分类:英语作业 时间:2024/05/15 23:47:06
求英语高手来帮忙,在线等,急用!
suppose you are an office manager. you got aletter from your customer,Mr Andion 15 March 2003,complaining about one of your employees for his offensive behavior.Write a letter of apology in reply.
(不用太长,写120词左右)
Dear Mr. Andion,
I am very sorry for your feeling being severely hurt by the rude and unprofessional behavior from my colleagues. I feel very ashamed for being out of control of the behavior of my employee, it's also our fault for being not able discovering the unprofessionalism and lack of due dligence in observing and improving the performance of our employee in advance. We will do whatever we can to correct the mistake if we could; the person made this mistake of offensing you has been suspended on his duty, an investigation for causing the failsure of satisfying your service has been carried out, we will let you know immediately the root cause and the corrective mesures we are going to find out. However no matter how much we do now we can not mend the trauma of your hurt feeling, thus we enclose an one-year-free movie coupon together with this letter of aplogy wishing to do a minimal compensation for your loose. If there are anything we could do to make you feel better, pls. do not hesitate to let us know. Hope you will forgive us for this time and we promise we will never let this kind of offence happen again.
Yours faithfully,
XXX
太仓促了,稍作修改