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英语翻译Customer Service ManagementI recently flew from Guangzho

来源:学生作业帮 编辑:作业帮 分类:英语作业 时间:2024/05/17 05:42:25
英语翻译
Customer Service Management
I recently flew from Guangzhou to Chongqing on August 3rd your flight number CZ8114.
I have traveled to China from the USA now more then 21 times,and do extensive flying to various cities in China.
Now I know why I always choose China Southern Airlines,and it is because of flight attendants like Zhong YaHeng.
On my flight to Chongqing,Zhong YaHeng was one of the flight attendants,and I must say her kindness and smile was like a breath of fresh air.I feel your flight attendants are all very kind; however this one particular young woman was so sweet when I asked her for a beer,and she smiled and asked me if I would like a glass of ice with the beer.She knew Americans like cold beer and unfortunately normally you do not have cold beer on your mainland China flights.
I hope you can recognize her for her great service to your airline and the great job she does.It is people like her that make flying today a pleasure.My hat is off to her and to you for choosing her as one of your outstanding flight attendants.
Respectfully
客服管理(处):
我最近于8月3日乘坐CZ8114航班从广州飞抵重庆,我从美国到中国旅行至今超过21次,并频繁地飞行在中国各个城市之间.现在我知道为什么我总是选择中国南方航空公司,是因为它拥有像钟亚亨(音译)这样的空姐.
在我到重庆的航班上,钟亚亨是乘务员之一,我必须说,她的善良和微笑,让人耳目一新.我觉你们的空姐都非常客气的,然而,这一个特殊的年轻女子是那么甜,当我问她要啤酒时,她笑着问我是不是需要一杯冰啤酒.她知道美国人喜欢冰镇啤酒,遗憾的是,通常在中国大陆的航班上没有冰镇啤酒.我希望你们对她予以肯定,为她良好的服务,和为航空公司所作的卓越工作,是像她一样的人使(旅客)飞行愉快.我向她和选择她作为一个优秀乘务员你们致敬!
敬上